Forgot Your Wallet Password?
Understand what an app unlock password protects and when a recovery phrase is needed.
Follow a verifiable sequence
Do not rush past credential care and network checks.
Check the context
Check whether device authentication settings have changed first.
Prepare carefully
Support teams generally cannot retrieve or reset a local unlock password.
Verify the details
Do not uninstall or clear app data before verifying your recovery phrase.
Complete safely
Use a trusted recovery flow if needed, then set a fresh unlock password.
Understand the reason behind each check
Wallet use is more than navigating an interface. Credential storage, network identification and recovery readiness all matter. Review the current app for exact capabilities.
Keep private Private keys, complete recovery phrases and device codes
Always review Destination network, addresses and permissions
Common mistakes to avoid
When necessary, confirm transaction status from independent on-chain records.
Token names may repeat across networks; confirm compatibility before receiving funds.